Terms of use and sale

1. Who and what

These terms bind Sidahmed Larbi Youcef EI (nom commercial : Deep Moats) (“Lapelio”, “we”) and the club, association or person who opens an account (“the club”, “you”). They apply from account creation. Stripe's and WhatsApp's terms also apply when you use those services.

Lapelio is an app to run a club's members and dues: know who has paid, record a payment, ask for payment on WhatsApp, track attendance.

2. Your account

Give accurate information and keep your access to yourself. Two-factor sign-in is mandatory. You are responsible for what the coaches you invite do. Tell us right away if you think access has leaked.

3. Price and payment

• Monthly plan, no commitment, at the price shown when you subscribe. A started month is due.
• 0% commission on your members' payments. Card fees are Stripe's, taken by Stripe from your Stripe account under your contract with Stripe.
• Prices in euros; VAT not applicable, art. 293 B of the French tax code (CGI).
• Any price increase is announced by email at least 90 days ahead. You can cancel before it applies.
• If a subscription payment fails we tell you; without settlement within 15 days the account may become read-only. Export always stays available.

4. Your money

Lapelio never holds your money; card payments go straight to your own Stripe account. You remain the seller, Stripe is your payment provider, and you handle refunds, disputes and payouts in Stripe.

When you connect Stripe, Lapelio can read your payments to put them on the right records, and create payment links in your name. Lapelio cannot refund, charge or move funds: our code forbids it. You can disconnect Stripe at any time.

Cash, cheques and transfers you record in Lapelio are notes of your till: Lapelio does not collect them.

5. Your data

Your members' data belongs to you. For it, you are the controller and Lapelio is your processor: the data processing agreement is part of these terms. Only enter what the club needs and inform your members (our privacy policy can help).

Free export of all your data, any time, from the app.

6. Messages to members

You decide whom you write to and respect their choice to stop receiving messages. Reminders sent from your phone leave from your WhatsApp account. Automatic messages, if turned on, are sent in your club's name and follow WhatsApp's rules.

7. Fair use

No illegal use, no attempts to access another club's data, no spam, no bypassing technical limits. For a serious breach we may suspend the account after telling you, except in an emergency (security, authorities' request).

8. Availability and changes

We do our best to keep Lapelio running, without a guarantee of permanent availability. Planned maintenance is announced when it gets in the way. The service evolves: if we remove a feature you use, we tell you at least 30 days before.

9. Liability

• We are liable for direct damage caused by our fault, up to the amounts you paid us over the last 12 months.
• We are not liable for indirect damage (lost profit, lost members), for outages of Stripe, WhatsApp, your carrier or your device, or for data you or your coaches enter.
• Keep a record of what you collect (bank and Stripe statements): Lapelio helps you follow payments; it does not replace your accounting.
• Nothing in these terms limits our liability for gross negligence, fraud, or where the law forbids it.

10. Term and termination

You can cancel any time, in the app or by email to TODO_FOUNDER@example.com. It takes effect at the end of the current month; no exit fee.

We can terminate with 30 days' notice, or without notice for a serious breach not fixed within 15 days of our formal notice.

After the end: you can export your data for 30 days, then it is erased.

11. Changes

If we change these terms, we email you at least 30 days before. If you disagree, you can cancel free of charge before they take effect.

12. Governing law and disputes

These terms are governed by French law. If we disagree, write to us first at TODO_FOUNDER@example.com: we look for an amicable solution within 30 days. Failing that, the competent French courts decide.